Triton Smart Support for 2960 Series Switch – TSS-SWITCH-2960-8X5XNBD-1YR Online

Triton Smart Support is a 3rd party TAC support that rivals OEM support contracts at a fraction of the price. With Triton Smart Support, you’ll have access to around the clock technical support from our team of highly skilled technicians, with the focus on providing excellent service and high-quality replacement components. Triton Smart Support offers 2 different Service Level Agreements (8x5xNBD and 24x7x4Hr) in 3 durations (1,3 and, 5 Years) to suit your budget and requirements.

• Cisco 2960
• Cisco 2960X
• Cisco 2960C
• Cisco 2960G
• Cisco 2960S

Features:

• Available on current generation and legacy equipment
• Up to 90% off OEM support contract rates
• Covered hardware does not need to have been purchased from Triton 
• 8x5xNBD and 24x7x4Hr Resolution Service Level Agreements
• Phone, E-Mail and Web Portal Support options for all service levels
• Online portal to manage and track tickets
• Individualized attention, and technicians with brand specific knowledge vs just product expertise.

• Servers: Dell, IBM, HP, Sun, Oracle, SuperMicro
• Networking: Cisco Brocade, Juniper
• Data Storage: EMC NetApp, Dell, HDS

Getting Started:

Select the Triton Smart Support service type that you’d like to purchase from the service level drop down menu. When completing the purchase, set the shipping address as the coverage address for the Triton Smart Support. After the order has been processed, the Triton Smart Support team will reach out to you, to gather more information to finalize the contract (Product serial number, confirming coverage address, etc.). Finally, you’ll receive a welcome email with your product coverage date range, Triton Smart Support contact information, and instructions on how to access the Triton Smart Support Portal.